Real reviews from real homeowners.

"Called at 2am when our washing machine flooded the entire first floor. David's team was on-site in under an hour. They were professional, thorough, and worked directly with State Farm. Couldn't have asked for more."

"Our home took 4 feet of water during Harvey. First Response was one of the first crews in our neighborhood. They documented everything, handled the NFIP claim, and restored our home better than it was before. We are forever grateful."

"We had a hidden leak behind the master bath wall that went unnoticed for months. By the time we found it the mold had spread significantly. The containment and air quality testing process was thorough and professional."

"Our restaurant took significant water damage from a roof leak overnight. First Response had us back open in 4 days — their project manager was on site every morning and handled the insurance adjuster directly. Outstanding."

"Kitchen fire that spread smoke through the whole house. The smoke odor remediation was incredible — used thermal fogging and we can't detect any smell whatsoever. Insurance handled the full claim."

"Hurricane Beryl took part of our roof. FRR was on site within hours of clearance, tarped everything, and started documentation immediately. Their knowledge of the wind vs flood insurance question saved us thousands."

"Sewage backup into the finished basement — Category 3 water. The team was completely professional handling a very unpleasant situation. Full containment, proper disposal, and the space was certified clean. Highly recommend."

"Supply line burst under the kitchen sink while we were on vacation. Came home to significant damage. The drying documentation package they provided was exactly what Allstate needed and the claim was approved without dispute."

"Purchased a home that had undisclosed mold behind walls. First Response did a thorough inspection, air sampling, full containment remediation, and provided the clearance certificate we needed. Real professionals."