First ResponseRestorationllc
24/7 Water Damage Restoration - Houston

Houston water damage? We're already moving.

IICRC-certified emergency extraction, moisture mapping and structural drying for Houston homes and businesses. Call now for 24/7 response.

Water ExtractionStructural DryingMoisture MappingInsurance Documentation
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Free Damage Assessment

What type of damage are you dealing with?

What to expect

Prepared for emergencies. Documented at every step.

IICRC

Certified firm

Res + Com

Residential and commercial restoration

5.0★

Average Google rating

24/7

Always available

Why trust us

Credentials you can verify

Every certification has a number. Verify credentials directly with the issuing organization.

IICRC

Certified Firm

Firm #700040264

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Institute of Inspection, Cleaning & Restoration Certification — the global standard for restoration professionals.

BBB

BBB profiles

View current status

BBB accreditation and rating vary by First Response Restoration location. Use the profile links to view current status for each location.

WRT

Water Restoration

IICRC Standard

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Water Damage Restoration Technician — IICRC certification for extraction, drying, and moisture control.

AMRT

Mold Remediation

IICRC Standard

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Applied Microbial Remediation Technician — certified mold inspection, containment, and removal.

FSRT

Fire & Smoke

IICRC Standard

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Fire & Smoke Restoration Technician — certified soot removal, odor control, and structural restoration.

ASD

Applied Drying

IICRC Standard

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Applied Structural Drying — advanced science of psychrometrics, dehumidification, and drying systems.

Experience Working With Property Insurance Carriers

We regularly provide restoration estimates, photographs, moisture documentation and project records for losses involving major property insurance carriers. Carrier names identify companies our team has encountered in the restoration process and do not imply endorsement, preferred-vendor status or guaranteed coverage.

State FarmAllstateUSAANationwideChubbLloyd's of LondonTravelersFarmersLiberty MutualProgressiveHartfordZurich

Don't see your carrier? Call us and we will explain how we document losses. Call us to confirm.

State Farm
Allstate
USAA
Nationwide
Chubb
Lloyd's of London
Travelers
Farmers
Liberty Mutual
Progressive
Hartford
Zurich
AIG
PURE Insurance
TWIA
NFIP / FloodSmart
Hippo
Citizens
State Farm
Allstate
USAA
Nationwide
Chubb
Lloyd's of London
Travelers
Farmers
Liberty Mutual
Progressive
Hartford
Zurich
AIG
PURE Insurance
TWIA
NFIP / FloodSmart
Hippo
Citizens

How it works

From emergency call to fully restored

Six steps. No surprises. You'll know exactly what's happening at every stage.

01

You call, we answer

A live certified technician answers 24/7. No robots, no menus. We assess severity and dispatch immediately.

02

Houston core-area target: 60 minutes

Our crew arrives with industrial extraction equipment. We stop the damage from spreading and protect your belongings.

03

Full assessment & documentation

We photograph and document everything — moisture readings, thermal imaging, scope of damage. Critical for your insurance claim.

04

Extraction & structural drying

Industrial dehumidifiers and air movers dry your structure to IICRC S500 standards. We monitor moisture levels daily.

05

Cleaning and treatment as conditions require

Affected materials are cleaned and treated according to the water category, material condition, applicable standards and product-label requirements. The drying plan addresses remaining moisture that can support microbial growth.

06

Full restoration & rebuild

We restore your property to pre-loss condition and provide project documentation for you and, with your authorization, your carrier.

Social proof

Verified feedback from our customers

Read current customer feedback for our Houston, Katy and Rio Grande Valley restoration teams.

“What an amazing experience after such an awful circumstance. David and his team couldn’t be better. He came immediately after a flight to assess our damage from a flash flood and was so kind, understanding and honest. The entire backside of our home had water stretching from the garage, kitchen, living spaces, master bath, closet and primary bathroom. His team was so professional, thorough, and their craftsmanship left our home better than it was before. They worked fast and got us our home back to better quicker than we could have expected. David feels like a friend to us now and we are so grateful to have made this connection and will be using his team for any future projects to come (good or bad). Highly recommend using FRR for flood needs and more.”
“During a weekend emergency in Harris County, First Response Restoration of Houston responded faster than any company we called. Their certified technicians arrived quickly and began flood damage restoration right away. The quality of work was outstanding, and they truly went above and beyond.”
“When a small kitchen fire left smoke throughout our house, we called for fire damage restoration and smoke damage cleanup. The technicians arrived the same day and went above and beyond to restore our home. Their communication was excellent, and the quality of work exceeded expectations. Definitely a top-rated restoration company in Katy.”
“I was really impressed by the small details, like how they made sure to clean up as they went. They even took the time to wipe down the doors and entryways to keep the dust under control. It’s rare to find a crew that cares this much about leaving your home in good shape while they are still in the middle of a major restoration job.”
“After smoke and fire damage affected our property, we called for help and received immediate assistance. The crew handled the fire damage restoration and smoke damage cleanup with incredible attention to detail. They were reliable, respectful, and committed to getting everything restored properly. The only restoration contractor I’d trust in the RGV area.”

The people behind the promise

Meet David Taylor & the team

First Response Restoration fleet — multiple branded trucks ready to deploy in Houston TX
David Taylor — Founder, First Response Restoration

David Taylor

Founder & Owner

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5+

Fully
equipped trucks

"It's not just about restoring homes — it's about restoring trust and peace of mind."

— David Taylor, Founder

Born into the world of construction, David grew up alongside his father — a respected general contractor who passed down both the craft and the values. He built a career in custom home building and remodeler in Phoenix, Arizona.

After relocating to Missouri, David was introduced to the restoration industry through family. The experience was transformative — he saw how communities devastated by water, fire, and storms needed honest professionals who would show up and do the job right, not just a national franchise dispatching whoever was available.

He founded First Response Restoration on three principles: hard work, honesty, and the value of a promise kept. Today the fleet is deployed across 10+ states, every truck stocked with professional equipment, and every job personally overseen to the same standard that built his reputation in Phoenix.

Construction background

Custom home building and remodeling in Arizona

IICRC Certified

WRT, ASD, AMRT, FSRT

BBB profiles by location

Current status on BBB

10+ States

TX, GA, NC, SC, LA, FL, MO, AL + more

Got questions?

Everything you need to know

We answer 24 hours a day, 7 days a week, including weekends and holidays. In our core Houston service area we target arrival within 60 minutes; actual arrival time depends on location, traffic, weather, demand and crew availability.

Yes. We have experience with losses involving major carriers including State Farm, Allstate, USAA, Nationwide, Chubb, and more. We document the loss and, with your authorization, communicate with your carrier so you have organized records.

Mold can begin growing within 24–48 hours of water exposure. That's why immediate extraction and drying is critical. Affected materials are cleaned and treated as conditions require.

Yes. We are an IICRC Certified Firm (#700040264) and our technicians hold current WRT, ASD, AMRT, and FSRT certifications. We follow IICRC S500 standards on every job.

Structural drying typically takes 3–5 days. Full restoration depends on damage extent but most residential jobs are complete within 1–3 weeks. We give you a detailed timeline on day one.

Available right now

Emergency? We're ready right now.

One call connects you to a certified technician — 24 hours a day, every day of the year.

Nationwide toll-free: 1-888-373-5996