When Houston floods, we're already moving.
Burst pipes, active flooding, sewage backup — IICRC-certified crew on-site in 60 minutes, 24/7.
Free Damage Assessment
What type of damage are you dealing with?
By the numbers
Houston's fastest response. Proven results.
Emergency response
Homes & businesses restored
Average Google rating
Always available
What we do
Complete restoration services
IICRC-certified technicians. 24/7 emergency response. We handle every type of property disaster.
Why trust us
Credentials you can verify
Every certification has a number. Every claim is verifiable. This is what separates professional restoration from contractors with a van.
Certified Firm
Firm #700040264
Institute of Inspection, Cleaning & Restoration Certification — the global standard for restoration professionals.
A+ Accredited
Since 2020
Better Business Bureau Accredited Business with the highest A+ rating. Zero unresolved complaints on record.
Water Restoration
IICRC Standard
Water Damage Restoration Technician — IICRC certification for extraction, drying, and moisture control.
Mold Remediation
IICRC Standard
Applied Microbial Remediation Technician — certified mold inspection, containment, and removal.
Fire & Smoke
IICRC Standard
Fire & Smoke Restoration Technician — certified soot removal, odor control, and structural restoration.
Applied Drying
IICRC Standard
Applied Structural Drying — advanced science of psychrometrics, dehumidification, and drying systems.
Insurance companies we work with
We are an approved and preferred restoration vendor. We document your claim, communicate with your adjuster, and ensure nothing is underpaid.
Don't see your carrier? We work with virtually every insurance company. Call us to confirm.
How it works
From emergency call to fully restored
Six steps. No surprises. You'll know exactly what's happening at every stage.
You call, we answer
A live certified technician answers 24/7. No robots, no menus. We assess severity and dispatch immediately.
On-site in 60 minutes
Our crew arrives with industrial extraction equipment. We stop the damage from spreading and protect your belongings.
Full assessment & documentation
We photograph and document everything — moisture readings, thermal imaging, scope of damage. Critical for your insurance claim.
Extraction & structural drying
Industrial dehumidifiers and air movers dry your structure to IICRC S500 standards. We monitor moisture levels daily.
Antimicrobial treatment
Applied on every water damage job as standard — not an upsell. Prevents mold before it can start growing.
Full restoration & rebuild
We restore your property to pre-loss condition and work your claim directly with your insurance adjuster.
Social proof
Trusted by Houston homeowners
"They arrived within the hour after our pipe burst. Professional, thorough, and handled everything directly with our insurance. Could not have asked for better service."
"Best decision I made was calling First Response. They saved our hardwood flooring and prevented a full mold situation. Worth every penny."
"David and his team were absolutely incredible during the most stressful week of our lives. They communicated every step and treated our home with care."
"Used them after Hurricane Harvey. Showed up fast, worked hard, got us back in our home weeks before we expected. True professionals."
"The mold remediation was thorough and done right the first time. No corners cut. Air quality tests came back clean and we felt safe again."
"Insurance initially pushed back but First Response documented everything so thoroughly the claim was approved without a fight. Game changer."
The people behind the promise
Meet David Taylor & the team
First Response Restoration fleet — Houston, TX
5+
Fully
equipped trucks
"It's not just about restoring homes — it's about restoring trust and peace of mind."
Born into the world of construction, David grew up alongside his father — a respected general contractor who passed down both the craft and the values. He became a licensed general contractor himself, thriving as a custom home builder and remodeler in Phoenix, Arizona.
After relocating to Missouri, David was introduced to the restoration industry through family. The experience was transformative — he saw how communities devastated by water, fire, and storms needed honest professionals who would show up and do the job right, not just a national franchise dispatching whoever was available.
He founded First Response Restoration on three principles: hard work, honesty, and the value of a promise kept. Today the fleet is deployed across 10+ states, every truck stocked with professional equipment, and every job personally overseen to the same standard that built his reputation in Phoenix.
Licensed GC
Phoenix, AZ — custom homes & remodeling
IICRC Certified
WRT, ASD, AMRT, FSRT
BBB A+ Accredited
Zero complaints on record
10+ States
TX, GA, NC, SC, LA, FL, MO, AL + more
Got questions?
Everything you need to know
We arrive within 60 minutes of your call, 24 hours a day, 7 days a week — including weekends and holidays. A live certified technician answers every call.
Available right now
Emergency? We're ready right now.
One call connects you to a certified technician — 24 hours a day, every day of the year.
Nationwide toll-free: 1-888-373-5996