FRRFirst ResponseRestorationllc

How to file a water damage insurance claim

We guide you through every step — and fight for a fair settlement on your behalf.

01

Call us first

Before calling your insurance company, call us. We document the damage properly from the start — photos, moisture readings, written assessments. This protects your claim.

02

Notify your insurance company

Report the claim to your carrier as soon as possible. Have your policy number ready. We can be on the call with you if needed.

03

We meet the adjuster on-site

When the adjuster arrives, we are there. We present our documentation and ensure all damage is properly assessed — not just what is visible.

04

Estimate approval

We submit Xactimate-compatible estimates. If the adjuster disputes any line items, we advocate on your behalf with supporting documentation.

05

Work begins immediately

Once approved, we begin restoration immediately. We keep detailed records throughout so there are no surprises at final billing.

06

Final sign-off

We document completion, provide all warranties, and ensure your insurer receives everything needed to close the claim.

Available right now

Ready to start your claim? We'll handle the hard part.

One call connects you to a certified technician — 24 hours a day, every day of the year.

Nationwide toll-free: 1-888-373-5996